Terms & Conditions 

These are the Terms and Conditions that will apply to your booking one of our retreats. Please read them carefully as you will be bound by them. These Terms shall constitute the entire agreement between A Good Place Portugal, and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.

The contract and booking is made with, and services will be provided by A Good Place Portugal. By booking a retreat, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy and limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.

THE CONTRACT

All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with A Good Place Portugal, you accept on behalf of yourself and all those named on the booking, to be bound by these Terms and Conditions.

A booking is accepted and becomes definite only from the date when A Good Place Portugal sends a confirmation email, and when you have completed the deposit payment.

A Good Place Portugal will contact you regarding your completed registration to confirm your participation in your selected retreat. Confirmation of your participation does not necessarily mean that your trip is confirmed to run. A Good Place Portugal asks that you refrain from purchasing non-refundable travel until you receive an email confirmation from A Good Place Portugal.

** In order for our retreats to take place we require a minimum of 5 participants. However, we can always assure you our accommodation. Costs of the retreat will be deducted and only the costs for renting a room will remain. 

**Please note that A Good Place Portugal only offers retreats and related activities to those 26 years of age and over.

DEPOSITS

** For all advertised retreats and dates, a deposit per person of 200 EUR is required to complete your booking.

** The remaining balance of your retreat payment is due 14 days before the retreat begins.

We will notify you of the balance due date after your deposit has been processed.

If the final balance is not received by the due date, then your booking cannot be guaranteed and A Good Place Portugal reserves the right to cancel your booking and forfeit your deposit.

Deposit payments can be transferred to another retreat taking place within one calendar year, if you notify us 1 month or more before the retreat start date.

Deposits are paid via bank transfer.

REFUND / CANCELLATION

We understand that unexpected events can arise that can affect your plans.

* If you cancel more than 30 days before the retreat start date, you may request a partial refund of 150 EUR.

All retreat payments become non-refundable less than 14 days before the retreat start date.

BALANCE TRANSFER

Full and partial retreat payments can be transferred to another retreat taking place within one calendar year, if you notify us 30 days or more before the retreat start date.

There is a EUR25 deposit transfer fee associated with making this change, but avoids incurring the cancellation fee.

You may also transfer the balance to a friend if you let us know 14 days or more in advance.

You may only transfer your retreat deposit one time.

PRICING

All retreat prices shown are per person and are quoted and payable in EUR.
A Good Place Portugal is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.

A Good Place Portugal reserves the right to alter the prices of any of the travel arrangements shown on our website. You will be advised of the current price of the travel arrangement you wish to book before your contract is confirmed.

** Unless stated otherwise, the price of your travel arrangement includes each and all of the component parts described within your booking confirmation invoice.

** Not included in the price of your travel arrangement is flights, transport, travel insurance, excess baggage charges, tipping and any food or drink or additional excursions or activities which are not confirmed as being part of your retreat arrangements. Additionally, any items or services purchased during a retreat are not included in the cost of your travel arrangement unless specifically stated.

FINAL PAYMENTS

For all retreats, the payment of the FINAL balance of the retreat price is due 14 days prior to the retreat start date in the currency advertised.

We break down payments into 2 standardly for most retreats.

CANCELLATION OF A RETREAT BY THE CLIENT

Any cancellation by a Client must be made in writing (via email or WhatsApp) and be acknowledged by A Good Place Portugal in writing (via email or whatsapp).

If you cancel and you have made additional payments to your deposit, your full balance can be rolled over to another date of your same trip within one calendar year. If your trip is not offered again, you can switch locations and fees can be transferred.

Fees apart from the deposit can be refunded in special circumstances including:

Serious injury or illness of the client
Serious injury or illness of close family member

In the case of a natural disaster, A Good Place Portugal  applies to the “act of god” rule and no fees will be reversed.

CANCELLATION OF A RETREAT BY A Good Place Portugal

A Good Place Portugal reserves the right to cancel any retreat for any reason, but will not cancel a retreat less than 21 days before the retreat start date except for unusual or unforeseen circumstances outside A Good Place Portugals’s control. When a retreat is cancelled by A Good Place Portugal before the agreed date of departure for any reason other than the fault of the Client, the Client can either:

Transfer their deposit to another retreat taking place within one calendar year, or:

Receive a full refund of all monies paid under the contract as soon as possible.

A Good Place Portugal is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternate retreat of a higher value than that originally booked, then the Client must pay the difference in price. Where after departure a significant element of the trip contracted for cannot be provided, A Good Place Portugal will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, A Good Place Portugal will provide the Client a refund of unused tour portions. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond the A Good Place’s control, A Good Place Portugal will in some circumstances offer compensation. Significant alterations do not include the substitution of a transportation method, modification of itineraries, change in hotel accommodation or meal offering.

MEDICAL CONDITIONS & SPECIAL REQUIREMENTS

The Client must inform A Good Place Portugal on our registration form of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel, including medications you are currently taking. Failure to notify us may result in the Client being refused certain activities during the retreat at the Client’s own expense. Some retreats may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions, please email if you have concerns.

As a client, you MUST carry medical insurance. Medical facilities vary from country to country and A Good Place Portugal will do its absolute best to bring you to a proper medical facility as needed, but makes no representations and gives no warranties in relation to the standard of such treatment.